I work with this service to scan documents into our CRM system for customer information management (CIM). They have been very responsive and helpful, especially when working with large amounts of data or complex files. Nothing about their software is bad so far, but it's still early days! The main benefit would be that they offer excellent support and will guide you through any issues you might run into during your project implementation/use. It makes my job much easier since I don't need to worry as much about getting everything transferred properly from one platform to another.