The integration between our ERP system is seamless and very user friendly. With this fact we can easily analyze all data within one view which helps us make better decisions. We are still looking for some additional features that are only available through external applications like Excel or Tableau but we think that these will come soon. There are no specific problems at this moment. I would just say that it's not integrated well enough with our other solutions (ERP, CRM). Integrate! I am using Factitivity as an Oracle APAR/APQR tool. This allows me to see current status of my products right now without having to wait until they are manufactured.