They were extremely professional in their approach with regard to my financial situation as well as handling all aspects of probate. The entire process was very straightforward and I didn't feel like they treated me worse than anyone else would have. There wasn't much that I disliked about them; they did everything necessary to handle my case professionally and efficiently. We hired them because it's important to us that any personal representatives be capable and trustworthy individuals who will treat people fairly and honestly throughout the whole process.