I love how easy it is to use since it has all of the features that are necessary for my business. I dislike how slow it can be at times when you try to add new information or make changes. Sometimes it takes a while for some updates to go through. The customer service is also not always available when needed. As long as it's working, there's really nothing I have disliked about this program. We're able to track our appointments and keep up with our scheduled time. I like that it's very easy for customers to use. The customer service team are extremely helpful and always happy to answer any questions or concerns you have. There doesn't appear to be many features available at this time but they continue to add new ones so keep watching their website! Appointments can now be set up with ease using this system. We also enjoy being able to send out reminders directly from the app itself as well as having access to our calendar from anywhere we are.