Review on 🪑 Enhance Your Office Comfort and Style with La-Z-Boy Bennett Modern Executive Lumbar Support Chair in Bonded Leather, Brown by Monica Bailey

As mentioned, the workmanship is sub-standard, but the number one reason I won't buy a La Z Boy product again is their incredibly lousy customer service. .My sister and I got this office chair as a Christmas present for my dad and the plastic cover that fits under the seat had a broken piece. I emailed customer support on December 26, 2020 and again on January 15, 2021 and have not received a response. So on January 22, 2021 I called customer service and spoke to Natalie and she said she would send a replacement part. She emailed me with the information and I replied to her the same day. I contacted Natalie on 2/4/2021 and copied True Innovations' email address and have not received a response since. My father also complained that I felt the seat cushion was too low, like he was sitting on the frame. He had to use a separate seat cushion.