Easy to use for both sending and receiving files from friends as well as colleagues. Great customer service that makes it easy to get help when needed. I wish they would make this more widely available across all platforms (android, iOS, web). Would be great if we could do video calls in addition to just audio. I could be wrong but I think the reason why there are not so many people using ez file drop is because of the lack of a free version. If you want to try it out before paying for it make sure you have a friend who has used it before since they will be able to get you started. We are solving issues with file sharing between our employees. It is easy to share documents, presentations, and other important files that are too large to email.