This was my first time using this software, but it worked very well! It allowed me to easily find documents I needed quickly without having to search through multiple files or folders all at once. There were times when there would be problems (such as not being able to upload PDFs), so make sure you are familiar enough with how these programs work before taking advantage of their benefits because if things don't go smoothly right away then they may never get fixed. For example, we had an issue where certain emails couldn’t be uploaded into our account; however after contacting customer service via email, everything got resolved within minutes!