After researching many adjustable bed bases online, I decided upon this one. It was a little more than some other brands but I really liked having a US-based company with 10+ years in the industry to stand behind it. (Note the base is made in China though). With a solid warranty and a clean BBB record, this was why I pulled the trigger on a 200 lb. item without seeing it in person.The king-size base arrives in two boxes. Both weigh in excess of 100 lbs.so plan help accordingly. They were well packed with instructions, all needed hardware, and even batteries for the remote. Putting it together is quite simple and the video makes it a bit easier to understand the directions. You defintely need two strong people to lift/flip this base over (at least for a king size). That said, the solidness and construction seem great.We opted for the 404 model since we felt massage options were not needed and the included legs were just the right height. We did not realize that the more expensive model included headboard brackets, which we needed. An email to Bedboss, directly through their website, got a reply within a couple hours. Within two buisness days, I had the headboard brackets I needed.and they are as well built as the base. The person I dealt with was friendly, polite, and a pleasure with which to communicate.After using the base for a week, we enjoy the ability to move our head/foot locations to our liking and set the memory buttons. The flat button is a nice feature. The motors are quiet enough, considering the amount of weight (base, mattress, my wife and I) they need to move. So far, everything is exactly as I would hope for. My only very minor criticism is that I wish the remote were backlit.Highly recommend both the product and the company. From what others have said, coupled with my personal experience, it seems to be a win all the way around. You won't be disspointed and will save hundreds compared to buying a base from a furniture store!
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