I like that it has great customer service with quick responses to any questions you may have even when we are not having an issue with our own systems. It's easy to use once users learn how easy it really is. We struggled at first with getting all aspects working together correctly but now they've come up trumps in this area so everything works well! There isn't anything I dislike about this software - it does what we need very effectively without too much hassle. I would say that if there were more tutorials available online then people could get started quicker than learning from us which can take some time away from your day job! It's very easy to use by anyone with basic computer skills! I don't like that it isn’t free but you can get all your needs met if they have an option similar in price range without having too many features missing from their product/service package. This software has enabled me do my job more efficiently than what was previously possible using traditional methods such as paper forms etc..