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Uzbekistan, Tashkent
1 Level
789 Review
28 Karma

Review on STENCILIT by Stephen Chowdary

Revainrating 2 out of 5

My disappointing experience with STENCILIT: Lost in Translation

I was eager to try out STENCILIT for my most recent endeavor because I like to take on DIY projects. My interaction with the business, however, was hardly positive. When I got my order, I ran into my first problem. The item I had purchased did not match the description on the website. The answer I got from their customer service department was slow and unhelpful when I contacted them to address the problem. I felt frustrated and ignored because it appeared that the language barrier was preventing us from communicating. To make things worse, the product I received was of poor quality. It was challenging to work with the thin, watery paint I had purchased. The stencils I bought were flimsy and did not adhere to the wall correctly, leaving a finish that was uneven. Overall, I had a negative encounter with STENCILIT. Despite the impressive appearance of their website, the products' quality and level of customer care fell far short of my expectations. I won't use their services once more, and I wouldn't suggest them to others.

Pros
  • convenient internet store.
Cons
  • sluggish and ineffective customer support.