Review on ECOSI Bluetooth Headphones with Retractable Earbuds - Enhanced Connectivity for Conferences, Workouts, and Travel - Compatible with Android iPhone iPad (Black) by Chris Kaul

This neckband has several disadvantages. Let's Break It Down Pro's - Powerful battery, mine lasted about 16 hours on a full charge (this was at max volume and over time as bluetooth expanded) - Fits snugly around the neck (large necks, be careful that will). very uncomfortable ) as it is tightened and those retraction buttons are not smooth OR soft) - easy setup. On / Off Switches to the classic "Hold" button for 3 seconds. Now we come to the disadvantages of the device. The design is pretty bad, you have 6 buttons, 2 of them are slide buttons, 2 sliders are volume controls and jump forward. Accordingly, 2 buttons are for retracting the headphones, and these are hard plastic squares that dig into the skin, and the last 2 buttons are for play/pause and receiving calls. Headphone cables are very thin and very cheap, and they're coiled up forever because of the retractable feature. - Bluetooth range is overwhelmingly poor, maybe 6ft before a pass occurs. A: I received a message from the company offering a refund. I always appreciate companies that come forward first and try to solve an issue. I still think the headset itself has design issues. But thanks for the quick help and the replacement suggestion