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1 Level
809 Review
47 Karma

Review on J-Hart Communications by Abaraham Duvernot

Revainrating 5 out of 5

Overall satisfied, used w Mimecast software

I like that we are able see our stats online (and at any time). The reports can be customized so it's easy for us as an organization if someone wants more detail or less than others do! It would help with future planning of where people should go next when making calls/sending emails etc.. We have been using this service since 2012 but just recently started seeing some issues wtih emailing members from my group which is causing me grief!! Also there seems tp b problems sending out mass messages via their system sometimes too - not sure why? But overall good product still working well even though minor hiccups here nthere now & then??

Pros
  • Customer feedback survey helps keep things top notch by allowing customers input into how they feel about services provided..also helpful reviews posted across social media outlets also provide valuable insight..a lotta info readily available within platform...all very positive experiences
Cons
  • Some problems