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New Zealand, Wellington
1 Level
746 Review
42 Karma

Review on 7-Speed Adult Tricycle With Shopping Basket - Perfect For Seniors, Women & Men! by Eric Montgomery

Revainrating 5 out of 5

What an excellent seller

Update: I am so impressed with this seller. They have gone above and beyond and made everything right. I have changed my rating because a seller that takes care of their customers is worth 5 stars.First off, I would like to say that the seller has been responsive in the issues with my new tricycle. But they seem to only want to compensate for some problems.From the getgo there were issues.In step one of assembling the derailleur, it was slightly bent. Then there ended up being a metal nub that was keeping the new derailleur from being installed properly.Took it to a bike shop and they did what they could to get things proper. But the metal nub was still an issue, so we had to grind it off.Next was the brakes. Back brakes don't work or rather the back wheel won't spin freely, that's even with the brakes completely disconnected (still haven't gotten that fixed and we aren't sure how to fix it). Front brakes don't work well and squeel when applied so we had to get new upgraded ones.The chain broke, they are sending a new one. I've had the bike a couple few weeks now and haven't been able to even leave the property with it.I get that it was a good price and it looks beautiful and I really want to be able to ride it. It's unfortunate that there have been so many issues straight out of the box.

Pros
  • The tricycle is customizable and can be personalized according to individual preferences
Cons
  • The tricycle might not have enough cushioning on the seat for some users

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