The customer support team at Andovar are very friendly and helpful with their advice. They also seem to be able to understand my needs quickly so I don't have to explain them multiple times! There isn't much I dislike about this service. It's great for getting your games translated into other language markets such as Japan or Korea. Getting those translations done can take quite some time since you need someone who speaks Japanese/Korean to do it but once they're finished we get our money back through PayPal which makes things easier.