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United Kingdom, Belfast
1 Level
739 Review
59 Karma

Review on MORICA by Rick Bear

Revainrating 3 out of 5

Frustrated by MORICA's Online Shop

As a product manager, I'm sorry to report that my experience with MORICA's web store was less than satisfactory. Their selection of hair care items is extensive, but I found their website to be confusing and lacking in key details. I couldn't make up my mind about what to buy because I couldn't make sense of the product descriptions. The absence of feedback from customers was also problematic. The shipping time was also much longer than I had anticipated, and I received unhelpful responses from customer support when I inquired about this. In sum, I was underwhelmed by MORICA's online store and am hesitant to suggest it to others.

Pros
  • Helpful customer support.
Cons
  • restricted access to some goods.