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Finland, Helsinki
1 Level
693 Review
65 Karma

Review on ExcelMark by Tim Pulse

Revainrating 3 out of 5

ExcelMark Is Not a Dependable Supplier of Office Supplies

In light of the fact that I have just recently purchased workplace supplies from ExcelMark, I feel obligated to state that I am extremely dissatisfied with the company's performance. In spite of the fact that they assert to be a business that is well-versed in all aspects of office equipment and supplies, I found that the products and services they provided were below par and of poor quality. The most underwhelming aspects of their products were their labels and indexes. The labels did not have the same level of stickiness as advertised, which caused them to peel off easily and make a nuisance. In addition, their indexes were poorly organized and difficult to navigate, which made it difficult and time consuming for me to locate the information I required. Another disappointment was the quality of their stamps and stamp supplies. Because the stamps left a poor impression, and the ink continually smudged, it was difficult to produce documents that looked professional. In addition to this, there was no evidence that they cared about the happiness of their customers. My attempts to voice my concerns to the company's customer support department were met with responses that were unhelpful and dismissive, and they did nothing to address the problems I was having. In conclusion, ExcelMark is not a trustworthy source for office supplies in my opinion, so I would not recommend them. They are an unreliable option for any company that requires high-quality office supplies because they do not pay sufficient attention to the details, their products are of low quality, and they do not demonstrate a dedication to the satisfaction of their customers.

Pros
  • outstanding customer care
Cons
  • Some merchandise might not be as sturdy as advertised.