I love how easy it is to use this program! It's very user friendly which makes for an enjoyable experience overall. The only thing that could be improved would have more options within each category of lead sources (ie- social media vs email). Maybe add some other categories so you can customize your preferences as much or little as needed? Great software if you are looking at multiple ways to capture leads online but don't want to spend tons of money up front with all features included. This allows me to see what my competitors/competitors offers in comparison without spending too much upfront cash outlay.