I'm having a problem getting it to work on my HP laptop with Windows 10 Home. A few minutes later I got a call from GTEK support as I was sending a request for help. Not sure if it was Revain or their website as I've tried both. GTEK technology has easily solved the problem of connecting USB-C and HDMI cables. The instruction manual isn't very clear - although it shows both cables - it just doesn't say you need to connect both. He did a great job of explaining the "whyβ i.e. USB C only delivers power from my laptop and no data to my laptop. And HMDI has no power, only data. The picture is clear and detailed, the screen width is large and the brightness is not as desired, but quite acceptable. It also works great with my Samsung phone. I plan to use the monitor when I travel and want to work.
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