When I stumbled upon BITSEACOCO's online store, I had high expectations. However, my shopping experience was anything but pleasant. Everything went wrong after I submitted my order. After waiting weeks for my package to come, I discovered that the contents were incorrect. The apparel did not fit, the jewelry was not what I had requested, and the makeup outfits did not resemble the images. Worse yet, I received unhelpful and unprofessional answers when I contacted customer service to attempt to resolve the issue. It felt like they had zero interest in how I was treated as a client. At last, I attempted to return the goods for a refund, only to be met with absurd restocking fees and shipping costs that rendered the whole thing pointless. The whole ordeal left me with poor quality goods that didn't fit and a sour taste in my tongue. My recommendation is to avoid the BITSEACOCO online business at all costs. Don't bother with this store unless you want to deal with frustration and regret.