The ability for us as an organization of being able to use this software at our fingertips was amazing! No more having paper work or trying to find it in someones desk, instead we can have everything right where we need it when needed most!! I do not dislike anything about chetaphms management system that i used while working here. There is nothing wrong with their product but what would be awesome if they add different email addresses/phone numbers so you could easily get hold off one person than another. Being able to keep track of employee's hours worked per week has been easier then previously doing by hand all day long. Also now there are no paperwork issues because its all done digitally through computer screens. We were also helping small businesses run smoothly without getting hit up too much money while still giving them quality service which helped retain employees since many don't like.