I got my first humidifier and it didn't work from the start. I poured water just below the max line and it fogged up for a few seconds and stopped. The humidifier would then turn itself off after a few minutes, no matter what timer it was set to. I thought I had a defective unit and asked for a replacement. The second started the same way, fogged up for a few seconds and stopped fogging regardless of the degree of fogging. The humidifier will also turn off automatically. I had to return both for a refund. It's really strange considering all the rave reviews. I think the device doesn't have enough power to create the fog and it's too complex as it provides a light show and plays music. The humidifier really needs to focus very well on creating mist. I originally bought this because I liked that the top could be detached for easier cleaning. Too bad I didn't go that far. What I also didn't like was that the "buttons" only worked when touched. Overall, everything about this product feels cheap.
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