For someone like me who places a premium on premium products and top-notch service, PANTIDE was a huge letdown. Despite having a wide variety of items, I had trouble navigating the website, and the ordering procedure seemed overly complicated. It was also difficult to rationalize my orders because of the high prices. Unfortunately, the premium prices I paid meant that the products I got were not up to par with my expectations. Their pleasant and helpful customer service was unfortunately not enough to make up for their other flaws. Overall, I was disappointed because PANTIDE could have been a great web shop for foodies but fell short in many ways.