I like that I can use it in my workplace without getting too complicated. There's nothing much to dislike from this platform. It has been pretty reliable, and even after having technical issues we were able to get back with a few clicks. There was once when there was an issue, but it was not too obvious and we got back with some clicks! I can't say anything regarding the reliability and problems that come with using this, but the service is quite good. Nothing. I've used it at work and now that it's out from work I've used it at home as well. The best thing about this is that it has all the features I require in a knowledge base system. It's easy to use, the interface is great and it has a very good search function! I don't really have any complaints at all. I've been using this product for several years now and have never had any problems with it. I highly recommend this product. It does everything I need it to do. I can create articles, add images, write text, etc. I also love how it allows me to upload files.