Attention buyers! We bought it in May, took it to the mountains and for 3 months thought it was operator error. Finally, call a satellite technician who will come to the campsite and help us set it up. He found it defective. :( It took me 30 days to return to Revain, called King Company, NOBODY speaks English even if you choose the room for English. Now you are stuck with an expensive thing that costs nothing - where should I go now?