It's very easy for anyone who has never used it before or been around people that use this software in their business because its interface makes everything so simple! I love how my salespeople can easily access all our data without having me constantly pulling up reports at home after work hours (which are usually late). Also really like being able to see what calls we've made/received within each day as well since sometimes some days will just be blacked out when viewing daily reportings which was not always possible prior using RF!! We have had no issues thus far but if there were any questions please do let us know right away. The benefits include getting more customers through cold calling into live sessions by utilizing phone numbers provided via rapid funnel instead of searching manually thru lists etc..