The ability of this tool was able see trends in our logs which can help predict future problems. Also it has an interface that allows me to monitor my servers through their dashboard with ease of use. It also helps you understand how your network works by providing graphs as well. Nothing major, but some features could be improved such as being easier or having better tools when dealing with multiple clients at once. We are solving many problems including identifying performance bottlenecks before they become serious enough to affect user experience.