I like that it is easy for me as an individual who has no background in this area at all but would just want some peace of mind while doing my job. It also makes life easier if you have multiple clients or companies using your service! There's nothing really bad about the software itself - however there can be issues when contacting customer support (if needed). The UI could use some work too; sometimes things look messy and not very user friendly/intuitive. But other than those two small points everything works well enough so far. I'm solving the problem of having access to information regarding backgrounds from different sources without spending hours searching through each one myself.