The ease of use makes it perfect for our needs! I can't think of anything that we dislike about this product yet but if there was something then i'm sure they would be able to fix it very quickly. We have been using Backup dome since March 2017 when we started out as an internet only business. It has saved us countless hours by taking care of all backups automatically without having any IT staff or employees in house at all times. They are always available should you need assistance which saves me time too because otherwise i'd probably end up doing everything myself (which isn't ideal). As well as being backed-up online, we also back them up locally via USB external hard drives so no matter where we were working from, whether home, coffee shop etc., we could still access/back them up easily. This means less stress and more peace of mind knowing your data will never go missing again thanks to their service.