Review on Modkat XL Litter Box, Top Or Front-Entry Configurable, Includes Scoop And Liners - White by Ashwin Worlds

We bought our litterbox (XL) from Ebay. We chose to buy this product after we went from one cat to two. It offers more space and we only need to clean once a day or every other day! Our kitten was small when we purchased it, so we left the side entry open for the first two months (our plan being only top entry once he reached a certain size and ability to use it this way, in order to cut back on "litter flinging"). That day came, and wouldn't you know it.I misplaced all the parts needed to convert into a top entry only litterbox. I contacted the company in hopes they would send me a free replacement, though I saw they had replacements for sale on their site (worth a try, right?). I was prepared to have to buy another as it was MY FAULT for losing this crucial piece of the product.They promptly responded to my email with an invoice of the parts I needed being shipped the NEXT DAY, all FOR FREE. If that isn't the best company policy, I don't know what is. I am sincerely impressed with their company and the friendly, accommodating, and forgiving (I understand losing the part was my fault) staff. Not to mention, they have an AMAZING product. Thanks, Modkat.