I like that they are very flexible with their services. They have been responsive when needed quickly or at our convenience. It's nice having someone you can count on during this pandemic time since many companies aren't open yet! Nothing so far has really stood out as something I dislike about them though. If there was anything that would be an improvement over other service providers - maybe pricing? But overall great experience working with miicor!! We've used them for several different things (including website design) and everything went smoothly every time.