I like how easy it is to use, very intuitive! The ability for us as an organization (a large university) that has multiple departments all using different systems/apps - this allows them access without having each department have their own separate login credentials or apps etc...
This also makes our internal processes more streamlined with one interface instead of many interfaces we would need if they were not connected in some way!! Nothing really at present but just something i've thought about was maybe there could be better integration between other applications? For example connecting directly into Salesforce so you can see your sales orders from within hub api?! Otherwise its working great right now no issues what-so ever. It's been super helpful especially when trying figure out things internally where certain programs are hosted suchas emailing students via mailchimp through common controls which then sends straight back up onto student portal once signed.