I like that it's easy enough from anywhere at anytime using my smart phone or computer (which makes sense given how much data we use).
It can be very slow sometimes when searching by location/postcode etc but this seems fairly normal considering what they're trying do! They are working towards making their service faster so hopefully soon there will not be as long wait times between searches being made which was previously quite noticeable - especially if multiple people were doing them simultaneously!! The main benefit would have been having access 24 hours per day without needing someone else around who could easily check whether something needed actioning / logging off immediately etc; however even though our office has 2 staff members present during those'red flag' periods where everything needs checking before going live again after downtime, one person still finds time away from work to handle these situations whilst other colleagues look over.