I've been buying two pairs of volumes every spring for as long as I've known about the company (for over 10 years). They suit my everyday life, my teaching career, life on the boat/at sea. Love how light they are, bought them while living in Europe and Asia and have always been happy with the product. This leads me to believe that these shoes that were sent to me are not a legitimate Toms brand. They barely fit over my toes. I have a fairly standard, medium, narrow foot (8.5), but it was like trying to squeeze my foot into a child-sized Cinderella slipper. I decided to go to my local shoe store and buy the same pair, size and style and they fit perfectly. As expected. I'm not sure how to explain it other than that they were fake. not a fan