My parents bought me this electric blanket for Christmas 2011. I used it every day during the cold months of every year. It wasn't until earlier this year that I realized it wasn't getting as hot as it used to be. I contacted Sunbeam and informed them that the blanket is no longer heating up as usual and they informed me that my warranty was still valid. They forced me to send it, paying for shipping, but they sent me a brand new blanket within a week. I still love this duvet and am so glad I decided to contact Sunbeam to see if they can fix it. I would order this product again, but this time it will hopefully choose to work longer! :)
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