Header banner
Revain logoHome Page
Jose Schweigert photo
1 Level
1297 Review
48 Karma

Review on 📷 Gigastone 256GB Micro SD Card: Gaming Plus, Nintendo-Switch, 100MB/s, 4K Video, Action Camera, GoPro, Dash Cam by Jose Schweigert

Revainrating 1 out of 5

Poor warranty support

I bought seven of these cards (128GB) which come with a 5 year warranty. Three of them failed within 10 weeks. I tried to contact Gigastone but found that the security certificate on their website had expired over a month ago. I still tried to fill out the online form, only the submit button didn't work. I tried it in two other browsers with the same effect. So I found the email address on the package and contacted the company. I received a response within a reasonable amount of time (perhaps the next business day). The email didn't look like it was written by a native English speaker but I was able to make it pretty clear that they wanted me to send them a picture of the cards that weren't working to make sure they weren't physical were abused. It seemed perfectly reasonable, so I snapped a photo and replied to the message I received, including an attachment with a picture of the three cards that failed the next day. Примерно через неделю я не получил ответа от компании, поэтому я отправил еще один ответ, спрашивая, получили ли они мое сообщение, или нужна ли им какая-либо дополнительная информация от меня (дополнительные изображения, тесты, которые они хотели, чтобы я провел, etc.). That was over a month ago and I still haven't received a reply or a replacement card. I ended up buying new ones from another company. I'd still like to get replacements (cards worked fine until they stopped, others still seem to be working with no issues at the moment). I don't like leaving negative reviews but I don't seem to hear from the company so I feel it's appropriate to share my experience here.

Pros
  • Decent performance
Cons
  • Miscellaneous Miscellaneous