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Austria, Vienna
1 Level
699 Review
25 Karma

Review on SimbaLux by Derrick Shah

Revainrating 2 out of 5

SimbaLux: A Letdown for Those Looking for High-Quality Office Supplies

I frequently buy at SimbaLux for high-quality office supplies, so I was very dissatisfied with the experience. My experience fell far short of their claims that they provide excellent customer service and high-quality goods. First off, I found their website to be cluttered, challenging to navigate, with poorly ordered categories, and a confusing user interface. This made it difficult for me to find what I was looking for, and I spent a lot of time trying to find my way around the website. Second, the goods' build quality was poor due to the use of subpar materials. I frequently needed to replace things I bought, which was expensive and irritating. Finally, their customer service was subpar, with unhelpful, unresponsive representatives who seemed unconcerned about my worries. It's unacceptable that I experienced a sense of undervaluation and unimportance as a client. Overall, I am unable to suggest SimbaLux to anyone looking for high-quality workplace supplies. Their baffling website, poor goods, and poor customer service were a huge letdown. Look elsewhere if you want to avoid the hassle for your workplace requirements.

Pros
  • Outstanding customer care
Cons
  • I don't remember, but there was something