Review on TheCroco Ultra Soft Premium Hooded 🚿 Towel: 100% Cotton, Super Absorbent, Thick, Exceptionally Large by Mike Cassidy

I was thrilled with this towel because I had been looking for a towel with a larger hood for a long time. When it arrived I didn't notice any damage, but I didn't look for it either. I like the size and quality of the towel. However, after washing it and using it with my son, I noticed a large hole in the crocodile's mouth and on one of the spikes. I was going to send it back but decided to sew it myself because I really like the towel in general. I still give 3 stars and would buy it again but if I got a broken one again next time I would return it. An update on my experience with TheCroco: This is probably the best customer service I have ever experienced. When we got back from vacation there was a package waiting for us with a NEW towel and a letter from the company. Not only did they send a new crocodile towel, they even refunded the old one and included a very nice letter. I have to say that I was very touched by this service. I washed a new towel and everything is fine. The company assured me this was an isolated case and they would check with the factory. I upgraded my 3 stars to 5 because I genuinely believe this was an isolated case and with such great customer service I am happy to recommend this towel to others.