Ink arrived 'new in box'. However, when I put the cartridge into my printer, I received a notification from my printer that the cartridge was defective or refilled. I used it anyway because I needed a document and it was completely blank and since I had already bought it and it looked new and undamaged in the box. But when they printed it, it was awful. I tried reprinting the document several times and everything I printed with this cartridge was spotty and dull. I'm not sure what the problem with the product is, but I've never had this problem before when I got the exact same ink from other sellers or even different stores. I bought it here as I have a prime, the price was the same as in store and I needed it quickly without having to go to the store, but I won't buy here again.
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