The system makes it easy for employees to manage all their health insurance needs from one place. You can easily track your claims at any time as well. This helps me stay up to date with my benefit options. I have not experienced anything negative about this tool yet but I do think there could be some improvement in making sure you are notified when changes occur. If you want to make life easier for yourself by tracking everything related to your healthcare coverage then use this software! It has made managing our group's medical expenses so much simpler!