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France
1 Level
699 Review
75 Karma

Review on 🎧 Sennheiser HD 350BT White Wireless Headphone: Bluetooth 5.0 with 30-Hour Battery, USB-C Fast Charging, Virtual Assistant & Foldable Design by Joshua Follansbee

Revainrating 2 out of 5

APTX Low Latency is NOT working

I bought these headphones for APTX Low Latency so I can watch TV without sound delay but it doesn't work. It shows that it's connecting, but the lag (and it's a big lag) is still there. This is even worse than the usual delay. I have cheaper headphones that work well with APTX LL but I wanted something better but it was the wrong choice at least for now. I sent a notification to Sennheiser and I hope they will recommend a way to solve this issue. I really want to be able to use these headphones with my TV. I will update this review if and when I get a response from Sennheiser. Headphones sent to Sennheiser for warranty repair as recommended on their website. It's brand new but it still cost me $19 to send it to them for repair. I just got it back and the docs said it was tested, checked for the latest firmware and according to them everything worked with no problems. So they sent me back the exact same headphones that still had the latency issue but cost me another $19 to ship. Not a happy customer.

Pros
  • Handy thing
Cons
  • Big and bulky

Comments (6)

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May 30, 2023
Firmware defect
April 24, 2023
Didn't work for aptX low latency support stopped responding
April 04, 2023
Firmware defect
February 25, 2023
I was Disappointed
February 19, 2023
APTX Low Latency Does NOT Work
January 01, 2023
OK Bluetooth headphones--OK comfort, just OK sound. Good build quality

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