I like that they have been able help us with our website design as well helping me get some of my ideas taken off paper into 3D models for use in production! They also helped create an online shop where we could sell products which were then shipped around Australia by them at no cost (which was great!). The only thing is when you're working through their team it can take quite awhile before getting back from holiday or having time away due too other projects/work commitments but this isn't something i've experienced personally so not sure what's going wrong there? Great people who work hard!! We needed someone local rather than overseas because shipping costs etc would be much higher if done offshore vs locally here within Austraila.