The size charts in the chart provided by Petmate are inaccurate and misleading as they give measurements from the floor to the withers (shoulders) of the pet, not the crown (as required). by the airline). ). As a result, the wrong size kennel was purchased. The pet weighs about 80 pounds but still will not fit in a 70-90 pound (40"L x 27"W x 30"H) kennel despite being compact (i.e. not equal to its weight). The pet was denied accommodation and we missed our flight due to defects in the petmate kennel. We are requesting a full refund and a free replacement for the next larger sized stall as soon as possible. " is highly suspect as she does not have the necessary equipment for air travel provide (supplied with plastic bolts instead of metal). I already corrected this deficiency in the preparation of the trip, but it can still surprise the consumer who blindly trusts Petmate ads.)
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