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Review on ๐Ÿ“ฑ Alpatronix KX130 Tablet Accessories with Detachable Bluetooth Compatibility by Jason Lockwood

Revainrating 4 out of 5

Useful but not ideal; Leather, Not Leather

While I still use my laptop for most of my computing needs, I do enjoy using my iPad on the weekends. Typing on an iPad is a huge pain, so I wanted a keyboard. Now that I've been using this product for a while, here are my thoughts: 1. I find it silly at best and misleading at worst to refer to it as "leather" or "vegan leather" when it comes to vinyl or faux leather. It's NOT LEATHER, period. Is it made from animal hides or skins? If not, then it's not leather. 2. The magnet holds the keyboard well and firmly ONLY IF it is in its original position, which turns out to be too snug and tight for my use. I also need an iPad with tilt, and that means moving the keyboard, which moves it slightly away from the magnetized area; This causes it to easily detach from the body and causes an uncomfortable movement problem. This also poses a potential drop/drop issue. This means I'll have to retrofit the case with velcro. It's okay, but one more step. 3. The button layout is not intuitive in terms of button layout due to its small size. And the spacing is off-centre, which takes some getting used to. It's a learning curve that will take some time to master, but I understand that with a small space, adjustments had to be made. 4. The cable for charging is only A.CORD. No block/connection. So uncomfortable! Now I have to between my phone, iPad and the keyboard share, and all share a block or two. AND THE LENGTH OF THE CORD IS FUN! SO SHORT! Why?! I can't even put the keyboard on the table to charge, and leaving it on the floor is a security hazard. The included cable is 6 inches shorter than the standard iPhone/iPad charging cable and has no block/connector. This alone is enough to make me give a less than positive review. I was surprised. 5. On a positive note, I was very happy with the ease with which I was able to set up the keyboard; It connected to my iPad immediately. No problem - it was done on the first try.6. Regarding customer service: I was contacted quickly and persistently by Alpatronix customer service even before I received the keyboard case, to inquire about my satisfaction and to offer to fix any problems. They are very committed to supporting and maintaining a happy customer base. 7. Finally, I really wanted a pink case and carefully read the specs and reviews, but the black one rated higher. Not sure why; they seem to be the same. When I mentioned this in an email to Alpatronix, they simply offered to return this item for a refund. **UPDATE** Alpatronix customer service kept contacting me hoping to increase my satisfaction. As a result, they sent me a longer charging cable for free. Although I appreciate this gesture, their persistence and commitment to 100% customer satisfaction, I think that my rating is still an honest assessment of the product. they seem to be the same. When I mentioned this in an email to Alpatronix, they simply offered to return this item for a refund. **UPDATE** Alpatronix customer service kept contacting me hoping to increase my satisfaction. As a result, they sent me a longer charging cable for free. While I appreciate this gesture, their persistence and their commitment to 100% customer satisfaction, I feel my review is still an honest appraisal of the product. they seem to be the same. When I mentioned this in an email to Alpatronix, they simply offered to return this item for a refund. **UPDATE** Alpatronix customer service kept contacting me hoping increase my happiness. As a result, they sent me a longer charging cable for free. While I appreciate this gesture, their persistence and their commitment to 100% customer satisfaction, I feel my review is still an honest appraisal of the product.

Pros
  • Tablet Accessories
Cons
  • New Competitors Arrive