I may order from this seller again. I received 6 packs of lightbulbs, but despite the exceptional packaging, one was broken. The customer service and response to my problem with a blown bulb was great. They immediately replaced the bulb for me at no cost, but with an amber bulb and not the clear one that came with my original order. I have not contacted customer service. I'm sure if I did I would get the correct bulb, but at this point I wasn't interested in raising another issue, I just threw the bulb away. In any case, I only needed 5 bulbs for a new chandelier! As for the product, it looks great. The bulbs complemented the chandelier I installed and definitely add a nice touch to the chandelier. I'm still struggling with converting a 60 watt (60 watt output) incandescent bulb to a 60 watt (6 watt output) LED in terms of the amount of light each produces. The only caveat I would like to warn you, which has nothing to do with the seller's rating, is that if you replace a 60 watt incandescent or fluorescent light bulb with an LED, the LED will be significantly brighter than an incandescent bulb. or fluorescent lamp of the same wattage.
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