It was a wild journey ordering from SnowyFox for a few parts for my RV. I thought I required a GPS just to get around the website because it was so difficult to navigate. And when I did locate what I was searching for, the shipping charge I was charged was more than the price of the parts themselves. But there's more! The box appeared to have been through a tornado when it arrived. One of the pieces was even dented, and the others were all over the place. Like a troop of gorillas were recruited by SnowyFox to manage their shipping. When I believed things couldn't get any worse, I learned that they sent me the completely incorrect part! They seem to have failed miserably at the game of "guess what the customer actually wants." SnowyFox is a genuine doozy all around. Look no further if you want a pain and a half! But I advise you to avoid this sloppyhound of an online shop if you value your sanity and your money.