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Ernest Etienne photo
Canada, Ottawa
1 Level
785 Review
62 Karma

Review on Jenkoon by Ernest Etienne

Revainrating 2 out of 5

Jenkoon Proves to Be a Disappointing Shopping Destination

As someone who has a strong interest in fashion, I am always looking for new stores to add to my shopping repertoire. Just recently, I was made aware of Jenkoon, an e-commerce website that specialized in providing ladies with apparel, footwear, and jewelry. However, my experience purchasing with Jenkoon might have been far better in many respects. To begin, the webpage loaded incredibly slowly and took a very long time overall. Because each page took such a long time to open, it was a really annoying experience to look through the products. Second, the product descriptions were inadequate and lacked critical facts such as the material, information on sizing, and directions on how to care for the items. Because of this, it was challenging to make well-informed selections regarding which products to buy. To make matters even worse, the products I ordered did not resemble the pictures that were displayed on the website, and they were of terrible quality. The fabric had a low-quality appearance and feel, and the stitching was sloppy. I was quite dissatisfied and felt as though I had thrown away my money on things of poor quality. In addition, the customer service was unresponsive and did not provide any assistance. I tried to address my problems with them, but they did not answer in a timely manner, and when they did, they were unable to offer a solution that met my needs. In general, I had a negative experience with Jenkoon, and as a result, I do not advocate patronizing this particular retail establishment.

Pros
  • women's fashionable attire, footwear, and accessories, including jewelry
Cons
  • Inadequate product descriptions for certain goods