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1 Level
782 Review
34 Karma

Review on ChinaCDN by Jeremiah Vishwasrao

Revainrating 5 out of 5

Excellent customer care and product performance

The technical support team is very helpful with any issue you have in regards of their service offerings or billing process for that matter! Nothing so far as I can recall but would not hesitate contacting them if needed at all times during my tenure here (almost 3 years). If they were more transparent about pricing models we might see some increased competition from other providers which could only benefit us both internally & externally alike when choosing CDNs/DNS provider options going forward. We had our own internal DNS infrastructure prior this partnership however found great value using theirs since then - no issues whatsoever!!

Pros
  • Easy to use dashboard
  • Technical Support has been exceptional always willing, able + available via phone calls / emails etc.
  • Pricing model was fair overall compared what competitors offer per month vs bandwidth usage used
  • Custom services offered like SSL encryption are highly appreciated by many within organization
Cons
  • It is hard to say