Review on Warranty Claim Management by Chase Johnson
Review made using Tend Mobile Connect
It makes it very easy for me as an administrative assistant to be able to see all of my warranty information on one screen! I also like how they can link you directly back up to your customer's account if needed so we don't have duplicate data in our system or customers having their info twice!! There isn't anything I dislike about this product other than maybe some minor details not being perfect yet but I'm sure those will get addressed soon enough. If anyone has any questions feel free to reach out to us at anytime through chat, email, phone call etc - We're always here to help. Easy access from anywhere via mobile devices and computers which helps keep track of everything when away from office/home environment.
Pros
- Great support
- Very user friendly interface with great feedback & tips that are given while using software.
- Customer service is amazing fast responses whenever contacted by them (ease)
- Efficiently tracks repairs / replacements made.
- Allows communication between vendor reps., managers , employees easily across different platforms such social media accounts e.g Facebook groups chats..etc
Cons
- Zero
