The ability of being able to communicate with customers in real time without having them leave their website or app makes this software very useful! It's also easy enough that even non-tech savvy users can use it effectively. I wish there was an easier way to access certain features from another computer though (i.e., desktop). We've been using re:amaze as our primary communication tool between employees and clients since we launched last year. Our sales team has used its video conferencing feature many times so far which really helps keep everyone connected and keeps us on track together throughout each project we work on.
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