I think the product is well made. I've been using it for over a month now and I'm generally happy with it. I used 3M glue to install it on the dash after reading all the instructions. After a few weeks it started to lose its grip. That was fine with me because I decided to just remove the suction cup from the sticky disc and use the suction cup to attach it to the windshield. When I tried to remove the suction cup I found that it had melted into the sticky disk. I cannot use the suction cup even if I can detach it from the disc. >>>> UPDATE After this review, Desert West contacted me for more information. The representative, Rita, was very helpful and thorough. She also ensured that the information was relayed to Desert West's engineering team. She was kind enough to send me the replacement bracket listed here. https://www.amazon.com/DesertWest-Wireless-Automatic-Dashboard-Compatible/dp/B07H3QCWMRI I've been using the new mount for a few days and am very happy with it. I was impressed by the feature where the clips automatically close when pressure is detected by the phone. It also charges at 7.5W for iPhone models with Qi charging, which is impressive. Thanks again Rita for your help!
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